The Challenge
A UK bank's financial crime team spent 2-4 hours per case manually gathering data from 5+ disconnected systems before investigations could begin. Skilled analysts wasted time on repetitive data collection instead of actual investigation work, with high-priority cases delayed and copy-paste errors introducing data quality issues.
Our Solution
6-8 week advisory engagement delivering production-ready automation through architecture design and engineering team leadership:
Advisory Approach
Designed system architecture and led internal engineering teams on implementation rather than building everything externally. This advisory model built internal capability vs. creating dependency.
Hybrid Integration Strategy
Pragmatic multi-system data extraction using both APIs (where available) and browser automation with Selenium (where legacy systems lacked programmatic access).
Template-Driven Output
Maintained existing case file templates (spreadsheet + Word document) rather than redesigning output—this preserved familiar workflows and accelerated adoption.
Key Phases:
- Discovery & Architecture: Process mapping, system integration assessment, template analysis
- Rapid Prototyping: Build data extraction layer (API + Selenium), template generation engine
- Integration & Testing: Full system integration, pilot with investigators, compliance validation
- Refinement & Handover: Internal team training, documentation, production readiness
Results
Work Automated
From 2-4 hours to <15 minutes per case
Rapid Delivery
Advisory engagement to production
Integration
API + Selenium for legacy systems
Key Impact
- Analysts shifted from data gathering to actual investigation work
- Hybrid API + Selenium approach overcame legacy system barriers where pure API strategy would have failed
- Maintaining existing templates (vs. redesigning) accelerated analyst adoption
- Advisory model with engineering team leadership built internal capability vs. external dependency
- Internal teams retained ownership and extension capability post-engagement